 
            | Working with PrizmDoc > Administering PrizmDoc > Licensing > Evaluation Licensing > Troubleshooting Licensing > System is Already Licensed for Evaluation | 
You may see this error returned from the Prizm Licensing Utility:
 
 
It means that you have used the wrong email address or the machine you are using has previously been licensed for evaluation with someone else's email address.
There are a couple of options for resolving this: